Terms
Hire terms and conditions
We're just finishing an update to our full hire terms. You'll get them with your booking form, before you pay anything.
The key points
Booking and payment
- A 50% deposit and a signed booking form secure your date. Your date is only locked in once the deposit is received.
- The balance, plus a $250 refundable bond, is due no later than 24 hours before your event.
- All payments are by bank transfer.
- Delivery is from $25, quoted by location.
Cancelling
- More than 14 days before your event, you get a full refund.
- Within 14 days of your event, the deposit is non-refundable. Anything else you've paid, like the balance or bond, is refunded.
- Got a genuine reason? Get in touch and we'll look at it case by case.
Weather
- Light rain is fine. We can't set up in heavy or constant rain, or in wind over 24km/h.
- If we have to call it off, we'll work with you to move your booking to another date, or look at a refund.
On the night
- A responsible adult must supervise the RaveCave at all times.
- Please follow our safety guidelines.
Questions about the terms? Email info@ravecaveinflatableparties.co.nz or call 021 0819 3577.